1. What types of files do you offer?
We offer a wide range of design resources including vector files (AI, EPS, SVG), Photoshop files (PSD), mockups, templates, and other editable digital assets. Each file is crafted with care and designed to be easy to use for various creative projects.
2. Are your files allowed for commercial use?
Yes, all of our templates and mockups come with full commercial and personal use rights. You can use them in your client projects, branding materials, marketing content, or any other professional or personal application without restrictions.
3. How can I download the files after purchase?
After your payment is confirmed, you’ll receive a direct download link on the website and via email. If you have an account, you can also access your files anytime through your user dashboard.
4. Can I request custom designs?
Yes! We accept custom design requests depending on availability. If you need a specific design or mockup tailored for your brand or product, please reach out through our contact form or email us directly.
5. What software do I need to edit your files?
You’ll need Adobe Photoshop to work with PSD files and Adobe Illustrator (or compatible vector software) for AI, SVG, or EPS files. Please ensure you have the appropriate software before purchasing.
6. Do you offer refunds?
Since our products are digital downloads, we typically do not offer refunds once a file has been accessed. However, if you encounter any technical issues or receive a broken file, please contact us and we’ll gladly assist or provide a replacement.
7. Can I resell or redistribute your files?
No, resale or redistribution of our files in their original or modified form is strictly prohibited. You may use them in your own or your client’s projects, but you cannot sell, share, or upload them to other marketplaces or websites.
8. Do I need to credit you when using your files?
Credit is not required but is always appreciated. If you’d like to share your work or tag us on social media, we’d love to see how you’ve used our designs!
9. What if I lose my downloaded file?
If you’re a registered user, you can log into your account and re-download the file from your purchase history. If you checked out as a guest, contact us with your order details and we’ll help you retrieve your download.